- 98 Bondi Road Bondi Junction NSW 2022
This bundled course equips learners with foundational skills for seeking work in the hospitality sector. It covers responsible service of alcohol as well as core food safety and hygiene practices with plenty of opportunities to practise these skills. The course is suitable for learners looking for work in cafés, restaurants, hotels, clubs, catering businesses, and other hospitality settings.
This course is ideal for individuals seeking entry-level roles in hospitality, including hotels, restaurants, cafes, bars, clubs, casinos, hospitals, aged care, events, and transport catering. It suits staff involved in food handling, alcohol service, or gambling operations, such as cooks, chefs, kitchen hands, and bar attendants.
Learners will gain several benefits from completing this course including an ability to:
By completing this course, learners will be able to:
Graduates can pursue entry-level roles such as:
Units of Competency
FSKLRG007 – Use strategies to identify job opportunities
This unit develops learners’ ability to identify employment pathways and job opportunities in the hospitality industry. It supports students in planning and preparing for entry-level roles.
FSKWTG006 – Write simple workplace information
This unit equips students with the skills to create simple workplace documentation, including forms, emails, and other routine written communication, enhancing workplace literacy.
FSKOCM003 – Participate in familiar spoken interactions at work
This unit develops students’ confidence and competence in everyday workplace communication, including speaking with colleagues, supervisors, and customers in routine situations.
SITHFAB021 Provide responsible service of alcohol
This unit covers the skills and knowledge required to responsibly sell, serve, or supply alcohol in any licensed venue, including hospitality outlets, packaged liquor stores, wineries, breweries, and distilleries. It applies to all staff involved in alcohol service, including attendants, salespersons, cellar door staff, delivery personnel, security staff, and licensees. The unit addresses state and territory liquor laws and core RSA (Responsible Service of Alcohol) requirements. Certification rules may vary, and some jurisdictions may require additional bridging courses. No specific licensing, legislative, or certification requirements apply to this unit at the time of publication.
SITXFSA005 Use hygienic practices for food safety
This unit covers how food handlers maintain personal hygiene, prevent contamination, and control food hazards. It applies to kitchens, cafes, bars, restaurants, hospitals, aged care, events, and transport catering. Food handlers must follow the Australia New Zealand Food Standards Code, and some regions require a certified food safety supervisor.
SITXFSA006 Participate in safe food handling practices
This unit covers safe food handling during storage, preparation, display, service, and disposal. It applies to food handlers in kitchens, cafes, bars, restaurants, hospitals, aged care, events, transport catering, and similar settings. Practices follow an organisation’s food safety program, usually based on HACCP. Food handlers—including cooks, chefs, kitchen staff, and beverage attendants—must comply with the Australia New Zealand Food Standards Code. Some regions require a certified food safety supervisor, and local authorities should be consulted for legislative and accreditation requirements.
SITXCCS011 – Interact with customers
This unit equips students with fundamental customer service skills, including greeting and assisting customers, responding to routine enquiries, and handling simple service situations. It is designed for frontline hospitality personnel operating under supervision. No licensing or certification is required.
| Unit Code | Unit Name |
| FSKLRG007 | Use strategies to identify job opportunities |
| FSKWTG006 | Write simple workplace information |
| FSKOCM003 | Participate in familiar spoken interactions at work |
| SITHFAB021 | Provide responsible service of alcohol |
| SITXFSA005 | Use hygienic practices for food safety |
| SITXFSA006 | Participate in safe food handling practices |
| SITXCCS011 | Interact with customers |
Learners must have the necessary language, literacy and numeracy skills to interpret and apply relevant information to commence learning in this program. Learners will be required to undergo a pre-enrolment assessment to determine their Language, Literacy and Numeracy (LLN) capability. This test aligns with the Australian Core Skills Framework (ACSF) which describes the outcomes of foundational skills relevant to the level of this program. The outcomes of this assessment will indicate whether a learner is suitable for the course or whether they require additional educational and support services, reasonable adjustment or referral to other training or services.
Nil
N/A
Knowledge acquired will be assessed through a combination of Knowledge Questions and Performance Tasks such as role plays, written tasks, observation by the assessor, and any other assessment method deemed appropriate by the College.
Upon successful completion, learners will receive a nationally accredited Statement of Attainment for the following units:
Not applicable.
Not applicable as this is a preparatory course.
Academic assistance, LLN support, learning materials, digital support, counselling and referral services are available to support students’ wellbeing and learning.
For support, please email enrol@secc.edu.au
TBC
8:30 am – 5:00 pm, Monday to Friday. Specific day and time will be emailed once enrolment is confirmed.
At the College at 98 Bondi Road, Bondi Junction 2022 or at a location suitable to the organisation requesting the bespoke course.
This skillset may be fully funded by the NSW Government subject to set criteria to assess the learner’s eligibility.
All courses need a minimum number of learners to run. If your course does not have sufficient learners, it will be cancelled prior to the commencement, and you will be informed. For your convenience, information about class cancellations or changes are made initially via email and SMS. Please ensure these details are correct.
Pre-enrolling in our courses is now easier than ever, thanks to our online pre-enrolment process. Simply click on the button below, and you’ll be taken to our online pre-enrolment form, where you can provide all the necessary information and complete your pre-enrolment in just a few easy steps. Our online pre-enrolment process is convenient, secure, and available 24/7, ensuring that you can pre-enrol at a time that suits you. Don’t let distance or time constraints hold you back from achieving your career goals. Pre-enrol online today and take the next step in your professional journey.
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(02) 9387 7400
98 Bondi Road Bondi Junction NSW 2022
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