- 98 Bondi Road Bondi Junction NSW 2022
Hospitality Essentials equips learners with essential skills to work safely and responsibly in hospitality settings. The course covers responsible service of alcohol and gambling, along with core food safety and hygiene practices. It ensures compliance with industry standards and prepares participants for entry-level roles across hospitality venues.
This course is ideal for individuals seeking entry-level roles in hospitality, including hotels, restaurants, cafes, bars, clubs, casinos, hospitals, aged care, events, and transport catering. It suits staff involved in food handling, alcohol service, or gambling operations, such as cooks, chefs, kitchen hands, bar attendants, servers, and gaming personnel.
Learners will gain several benefits from completing this course including an ability to:
By completing this course, learners will be able to:
Graduates can pursue entry-level roles such as:
Units of Competency
SITHFAB021 Provide responsible service of alcohol
This unit covers the skills and knowledge required to responsibly sell, serve, or supply alcohol in any licensed venue, including hospitality outlets, packaged liquor stores, wineries, breweries, and distilleries. It applies to all staff involved in alcohol service, including attendants, salespersons, cellar door staff, delivery personnel, security staff, and licensees. The unit addresses state and territory liquor laws and core RSA (Responsible Service of Alcohol) requirements. Certification rules may vary, and some jurisdictions may require additional bridging courses. No specific licensing, legislative, or certification requirements apply to this unit at the time of publication.
SITHGAM022 – Provide responsible gambling services
This unit applies to all hospitality personnel involved in wagering (racing and sport) and gaming (machines, table games, Keno, and lotteries) in venues such as hotels, clubs, pubs, casinos, and TAB outlets, including licensees, gaming supervisors, managers, and frontline staff working under supervision. It provides the skills and knowledge to deliver responsible gambling services and support customers at risk of harm, ensuring staff operate within organisational procedures, regulatory requirements, and industry codes of conduct.
Certification requirements vary across states and territories and may be referred to as Responsible Conduct of Gambling (RCG), Responsible Service of Gaming, or Responsible Service of Gambling (RSG).
SITXFSA005 Use hygienic practices for food safety
This unit covers how food handlers maintain personal hygiene, prevent contamination, and control food hazards. It applies to kitchens, cafes, bars, restaurants, hospitals, aged care, events, and transport catering. Food handlers must follow the Australia New Zealand Food Standards Code, and some regions require a certified food safety supervisor.
SITXFSA006 Participate in safe food handling practices
This unit covers safe food handling during storage, preparation, display, service, and disposal. It applies to food handlers in kitchens, cafes, bars, restaurants, hospitals, aged care, events, transport catering, and similar settings. Practices follow an organisation’s food safety program, usually based on HACCP. Food handlers—including cooks, chefs, kitchen staff, and beverage attendants—must comply with the Australia New Zealand Food Standards Code. Some regions require a certified food safety supervisor, and local authorities should be consulted for legislative and accreditation requirements.
| Unit Code | Unit Name |
| SITHFAB021 | Provide responsible service of alcohol |
| SITHGAM022 | Provide responsible gambling services |
| SITXFSA005 | Use hygienic practices for food safety |
| SITXFSA006 | Participate in safe food handling practices |
Learners must have the necessary language, literacy and numeracy skills to interpret and apply relevant information to commence learning in this program. Learners will be required to undergo a pre-enrolment assessment to determine their Language, Literacy and Numeracy (LLN) capability. This test aligns with the Australian Core Skills Framework (ACSF) which describes the outcomes of foundational skills relevant to the level of this program. The outcomes of this assessment will indicate whether a learner is suitable for the course or whether they require additional educational and support services, reasonable adjustment or referral to other training or services.
Nil
N/A
Knowledge acquired will be assessed through a combination of Knowledge Questions and Performance Tasks such as role plays, written tasks, observation by the assessor, and any other assessment method deemed appropriate by the College.
Upon successful completion, learners will receive a nationally accredited Statement of Attainment for the following units:
Not applicable.
Not applicable as this is a preparatory course.
Academic assistance, LLN support, learning materials, digital support, counselling and referral services are available to support students’ wellbeing and learning.
For support, please email enrol@secc.edu.au
TBC
8:30 am – 5:00 pm, Monday to Friday. Specific day and time will be emailed once enrolment is confirmed.
At the College at 98 Bondi Road, Bondi Junction 2022 or at a location suitable to the organisation requesting the bespoke course.
This skillset may be fully funded by the NSW Government subject to set criteria to assess the learner’s eligibility.
All courses need a minimum number of learners to run. If your course does not have sufficient learners, it will be cancelled prior to the commencement, and you will be informed. For your convenience, information about class cancellations or changes are made initially via email and SMS. Please ensure these details are correct.
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(02) 9387 7400
98 Bondi Road Bondi Junction NSW 2022
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