- 98 Bondi Road Bondi Junction NSW 2022
This bundled course builds essential food safety, customer service, and foundational skills to support entry-level employment in the hospitality industry. It prepares learners to work safely and effectively in environments where food is handled and customers are served, while strengthening workplace communication, writing, and employability skills. The course is suitable for learners looking for work in cafés, restaurants, hotels, clubs, catering businesses, and other hospitality settings.
This course is suitable for individuals seeking entry-level employment in the hospitality industry, including job seekers, school leavers, new migrants, and those looking to build foundation skills for work. It is ideal for learners who want to develop customer service, communication, food safety, and job-readiness skills for roles in cafés, restaurants, hotels, clubs, and other hospitality environments.
Learners will gain several benefits from completing this course including an ability to:
On successful completion of this course, learners will be able to:
Upon completion of this course, graduates can pursue entry-level roles such as:
Units of Competency
FSKLRG007 – Use strategies to identify job opportunities
This unit develops learners’ ability to identify employment pathways and job opportunities in the hospitality industry. It supports students in planning and preparing for entry-level roles.
FSKWTG006 – Write simple workplace information
This unit equips students with the skills to create simple workplace documentation, including forms, emails, and other routine written communication, enhancing workplace literacy.
FSKOCM003 – Participate in familiar spoken interactions at work
This unit develops students’ confidence and competence in everyday workplace communication, including speaking with colleagues, supervisors, and customers in routine situations.
SITXFSA005 – Use hygienic practices for food safety
This unit develops the skills and knowledge required to follow personal hygiene and workplace food safety procedures to prevent contamination and food-borne illness in hospitality and catering environments, in line with the Australia New Zealand Food Standards Code.
SITXFSA006 – Participate in safe food handling practices
This unit describes the performance outcomes, skills and knowledge required to handle food safely during the storage, preparation, display, service and disposal of food.
SITXCCS011 – Interact with customers
This unit builds essential customer service skills to effectively greet, assist, and respond to routine customer enquiries in hospitality, tourism, and events workplaces, under supervision and in line with industry standards.
| Unit Code | Unit Name |
| FSKLRG007 | Use strategies to identify job opportunities |
| FSKWTG006 | Write simple workplace information |
| FSKOCM003 | Participate in familiar spoken interactions at work |
| SITXFSA005 | Use hygienic practices for food safety |
| SITXFSA006 | Participate in safe food handling practices |
| SITXCCS011 | Interact with customers |
THIS IS AN EXAMPLE
Learners must have the necessary language, literacy and numeracy skills to interpret and apply relevant information to commence learning in this program. Learners will be required to undergo a pre-enrolment assessment to determine their Language, Literacy and Numeracy (LLN) capability. This test aligns with the Australian Core Skills Framework (ACSF) which describes the outcomes of foundational skills relevant to the level of this program. The outcomes of this assessment will indicate whether a learner is suitable for the course or whether they require additional educational and support services, reasonable adjustment or referral to other training or services.
Nil
N/A
Knowledge acquired will be assessed through a combination of Knowledge Questions and Performance Tasks such as role plays, written tasks, observation by the assessor, and any other assessment method deemed appropriate by the College.
Upon successful completion, learners will receive a nationally accredited Statement of Attainment for the following units:
Not applicable.
Not applicable as this is a preparatory course.
Academic assistance, LLN support, learning materials, digital support, counselling and referral services are available to support students’ wellbeing and learning.
For support, please email enrol@secc.edu.au
TBC
8:30 am – 5:00 pm, Monday to Friday. Specific day and time will be emailed once enrolment is confirmed.
At the College at 98 Bondi Road, Bondi Junction 2022 or at a location suitable to the organisation requesting the bespoke course.
This skillset may be fully funded by the NSW Government subject to set criteria to assess the learner’s eligibility.
All courses need a minimum number of learners to run. If your course does not have sufficient learners, it will be cancelled prior to the commencement, and you will be informed. For your convenience, information about class cancellations or changes are made initially via email and SMS. Please ensure these details are correct.
Pre-enrolling in our courses is now easier than ever, thanks to our online pre-enrolment process. Simply click on the button below, and you’ll be taken to our online pre-enrolment form, where you can provide all the necessary information and complete your pre-enrolment in just a few easy steps. Our online pre-enrolment process is convenient, secure, and available 24/7, ensuring that you can pre-enrol at a time that suits you. Don’t let distance or time constraints hold you back from achieving your career goals. Pre-enrol online today and take the next step in your professional journey.
Use our online Funding Eligibility Checker to quickly determine if you qualify for financial support for your course at SECC. It’s swift, easy, and user-friendly.
(02) 9387 7400
98 Bondi Road Bondi Junction NSW 2022
If you have any questions related to the Pathway to employment – Hospitality 2 course, please contact us here