- 98 Bondi Road Bondi Junction NSW 2022
This program is designed for learners who have entered the workforce and want to improve their skills in their jobs, to develop skills and familiarisation of Australian workplace culture in order to prepare for workforce entry, or to enter a vocational pathway or undertake further foundation skills development, or to build reading, numeracy and digital skills.
This skillset is suitable for:
Learners will gain several benefits from completing these units, including but not limited to:
Upon successful completion, learners will be able to:
The program provides learners with foundation skills for entering the workforce, pursuing a vocational pathway, or developing further foundation skills.
Units of Competency
FSKLRG009 – Use strategies to respond to routine workplace problems
This unit develops students’ skills and knowledge required to identify routine workplace problems and plan strategies to respond to them. No licensing or certification is required.
FSKLRG010 – Use routine strategies for career planning
This unit develops students’ confidence to select appropriate carees and work options and develop a career plan and work independently. No licensing or certification is required.
FSKOCM007 – Interact with others effectively at work
This unit develops students’ skills and knowledge required to interact effectively with other in the workplace, including external clients and internal staff. Interactions include giving or responding to spoken instructions, responding to customer queries and complaints, explaining a workplace procedure, or taking telephone calls from the general public or internal staff. No licensing or certification is required.
| Unit Code | Unit Name |
| FSKLRG009 | Use Strategies to Respond to Routine Workplace Problems |
| FSKRDG010 | Read and Respond to Routine Workplace Information |
| FSKOCM007 | Interact Effectively with Others at Work |
Learners must have the necessary language, literacy and numeracy skills to interpret and apply relevant information to commence learning in this program. Learners will be required to undergo a pre-enrolment assessment to determine their Language, Literacy and Numeracy (LLN) capability. This test aligns with the Australian Core Skills Framework (ACSF) which describes the outcomes of foundational skills relevant to the level of this program. The outcomes of this assessment will indicate whether a learner is suitable for the course or whether they require additional educational and support services, reasonable adjustment or referral to other training or services.
Nil
N/A
Knowledge acquired will be assessed through a combination of Knowledge Questions and Performance Tasks such as role plays, written tasks, observation by the assessor, and any other assessment method deemed appropriate by the College.
Upon successful completion, learners will receive a nationally accredited Statement of Attainment for the following units:
– FSKLRG009 Use strategies to respond to routine workplace problems
– FSKRDG010 Read and respond to routine workplace information
– FSKOCM007 Interact effectively with others at work
Not applicable.
Not applicable as this is a preparatory course.
Academic assistance, LLN support, learning materials, digital support, counselling and referral services are available to support students’ wellbeing and learning.
For support, please email enrol@secc.edu.au
40 hours
8:30 am – 5:00 pm, Monday to Friday. Specific day and time will be emailed once enrolment is confirmed.
At the College at 98 Bondi Road, Bondi Junction 2022 or at a location suitable to the organisation requesting the bespoke course.
This skillset may be fully funded by the NSW Government subject to set criteria to assess the learner’s eligibility.
All courses need a minimum number of learners to run. If your course does not have sufficient learners, it will be cancelled prior to the commencement, and you will be informed. For your convenience, information about class cancellations or changes are made initially via email and SMS. Please ensure these details are correct.
Pre-enrolling in our courses is now easier than ever, thanks to our online pre-enrolment process. Simply click on the button below, and you’ll be taken to our online pre-enrolment form, where you can provide all the necessary information and complete your pre-enrolment in just a few easy steps. Our online pre-enrolment process is convenient, secure, and available 24/7, ensuring that you can pre-enrol at a time that suits you. Don’t let distance or time constraints hold you back from achieving your career goals. Pre-enrol online today and take the next step in your professional journey.
Use our online Funding Eligibility Checker to quickly determine if you qualify for financial support for your course at SECC. It’s swift, easy, and user-friendly.
(02) 9387 7400
98 Bondi Road Bondi Junction NSW 2022
If you have any questions related to the Skills4Work course, please contact us here